Our Refund Policy
At Swegeto, we strive to ensure complete customer satisfaction. However, we understand that sometimes things don’t go as planned. If you are not fully satisfied with a product you have received, we offer a simple and hassle-free refund policy:
Eligibility for Refunds:
If the product you received is damaged, expired, or incorrect, you are eligible for a refund. Refund requests must be submitted within 48 hours of delivery.
How to Request a Refund:
To request a refund, please contact our customer service team via phone or email, providing your order number and the reason for your refund request. Our team will guide you through the process
Refund Process:
Once your refund request is approved, the refund will be processed to your original payment method within 7 business days. For COD orders, you may receive store credit or a bank transfer.